I make your life easier
Outdated websites can pose security risks, which can compromise user data and erode trust. Updates often provide optimised or additional functionality and improve compatibility with modern technologies.
You want to focus on your core business without having to worry about the technical aspects of your online presence. I take care of the maintenance and regular security audit of your WordPress website and respond quickly to available software updates, technical concerns, or reported issues.
I assess how these might impact your website and conduct pre- and post-processing checks. Regular backups are also stored at a secondary location so that the website can be restored in the event of an emergency.
Editorial support for WordPress
If you don’t want to deal with editorial management of your website but still want your content to be presented optimally, I would be happy to take over editorial maintenance for your website at a customized rate. I have been creating and managing editorial web content with a precise eye since 1996.
Thanks to the modular nature of the WordPress Block Editor, I ensure that your content is not only easy to read but also attractively designed. I offer hourly packages for editorial work starting at CHF 500 per year.
Maintenance packages for WordPress websites
My WordPress maintenance contracts are based on the following packages. We’re happy to discuss your requirements so I can offer you tailored support.
Individual elements from the following lists can be easily combined to build a package which meets your requirements.
Standard
Maintenance of a simple website
from CHF 75 / month
- Daily backup to a second server.
- Daily security scan.
- Monitoring the website (uptime).
- Regular updates of WordPress and the plugins used.
- Support services are billed based on time spent. (Alternatively, as an hourly package with a discount.)
Extended
More coverage and tools
from CHF 150 / month
- All services from “Standard”.
- Website monitoring (speed and accessibility).
- Extended update process including customized, automated checks.
- A separate development environment for testing purposes.
- Advanced statistics (optional).
- License costs for some of the plugins we use.
- Support enquiries – up to 30 minutes per month included.
WordPress Multisite
Multiple websites in one installation
from CHF 225 / month
- All services from “Extended”.
- Manage multiple websites with a centralised login and dashboard.
- Apply implemented technology across multiple websites.
- Advanced tools for editorial staff.
- Advanced security and access controls.
- One-time costs may apply for the integration of individual websites into the installation.
SLA
Carefree coverage
from CHF 500 / month
Custom-made options, for example:
- Managed web hosting in Switzerland.
- Mirrored version on a second server.
- Editorial design and content management.
- Modular design work.
- Image and video editing.
- Proactive suggestions for improvement.
- Regular SEO analysis.
- Tailor-made support.
FAQ
Do you have any questions? Some of the following answers might help you—otherwise, feel free to contact me and ask your specific question.
What is first-level support
If you have a maintenance agreement and need support for your website, please feel free to contact us directly. If your question concerns topics other than WordPress, we can have it answered by a specialist, such as one from your hosting company or email provider. This way, we’re always your point of contact, no matter what your concerns are.
How long is the minimum term of a contract?
For the “Standard,” “Extended,” and “Multisite” packages, the minimum term is generally one year. The contract automatically renews at the end of each contract year. We are flexible and can discuss other contract terms upon request.
What happens if my website is unavailable?
I act quickly and usually resolve the problem myself. If the cause lies with a third party, such as a network provider or hosting provider, I will contact them promptly. If necessary, I can restore a backup copy of the website. If you have a corresponding Service Level Agreement (“SLA”), I can also maintain a constantly updated copy of the website at an alternative location to minimize downtime.
Does Say Hello offer 24/7 support?
As a sole proprietor, I can’t offer 24/7 support. However, I’m agile and responsive. Specific requirements can be negotiated; the typical response time is four hours during office hours.
Can Say Hello make my website faster?
Yes! Depending on your requirements and the causes of the speed loss, I will conduct a technical analysis and make appropriate suggestions. In the simplest case, tools like a caching plugin can be used. I would be happy to provide a quote with the potential costs for expanding and improving the underlying technology.
I have multiple websites. Can I use the multisite option?
The short answer is yes. By managing multiple websites in a single installation, you benefit from shared technology, a streamlined update workflow, easier user management, and potentially reduced hosting costs. If your websites aren’t currently in a multisite installation, we can negotiate a reduced one-time fee for the migration work.
